Small Office Automation — 3 Simple Steps | Greetly Digital Logbook

Small businesses can and should leverage cutting edge technology in order to compete more effectively in their industry. While this may sound expensive and risky, it is not. Rather there are many reasons to launch office automation efforts. Startups, small businesses and non-for-profits generally operate on a limited budget, and any opportunity to save time, money and resources should be grabbed.

For instance, there are a number of technologies that can help you automate a number of processes in your office and essentially contribute to better growth. Here are a few tasks that you can automate at your workplace, if you have not done it already.

Social media marketing

Social media presence is important for all small companies, as it offers a level playing ground for engaging your target audience. But that does not mean that you need to do it manually. Invest in social media scheduling and content curating apps to reduce the time you spend posting online without affecting the quality of your posts or your level of engagement with online audience.

Customer support

Using only email to deal with customers can be time consuming, especially if you have identified a set of the most frequently asked questions. Integrate a help desk software within your system to route all customer communications through a central portal. Such solutions can also be used to create a self-service portal for customers, which eliminates the need for a large customer service team.

Visitor Reception

Regardless of what kind of service or product your business offers, your office will have to deal with visitors, package deliveries and other guests. Instead of hiring a receptionist or admin, invest in a digital visitor sign in app like Greetly which can handle check outs, package deliveries and many other functions. This digital receptionist is also able to send notifications via SMS, email, or voice call about visitors who have checked in at the office.

Summary

Small office automation can help save on money and staff and run a business more efficiently.

Originally published at www.greetly.com.